Frequently Asked Questions
"The power of imagination makes us infinite" - John Muir
Learn about our activities, courses, itineraries, inclusions and more!
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Use the booking calendars on the activity, course, or gear rental pages to select your desired date to join an available adventure! Additional information about specific types of activities or courses can also be found on their booking pages.
To find more information about an activity or course, select the date of your activity in the calendar, and then click on the 'Details' button below the calendar.
If you prefer a private trip, please send us an email at info@upliftadventures.ca
We often put this information in the Details section under the calendar. To review this, select the activity and date of your adventure in the booking calendar. Below the calendar there is a Details tab with lots of information about the activity or course. We also send this information when you book your activity or course. If you do not have something on this list, we also have rental gear available.
If you have questions about your gear, please don't hesitate to ask us ahead of time / before the activity or course starts. We would rather that you come prepared and with the right gear for the adventure.
On our overnight backpacking trips, we like to meet up the evening before to ensure we do a gear and safety check before we meet up on the trail. Day 0 is the evening before.
Below is an example of a typical two-day backpacking trip. If you are planning a longer backpacking trip with us, then the days will be similar with an early start. If there are fluctuations in time, the guide will communicate this with you.
Day 0 | 7 – 9pm | Meet in Crowsnest Pass or Waterton to go over gear, food, and itinerary. We will meet for 1 – 1.5 hours the night before to ensure the gear is in good shape, your backpack has the essentials and is ready to go. This is also when we will disclose the official location. Please ensure you have accommodations in Crowsnest Pass for this evening.
Day 1 | 8am | We will meet at our designated meeting spot (decided the night before) and drive to the trail head. Driving time can be up to an hour on backcountry roads.
Depending on the trip you pick, expect between 8 – 15km of backpacking in mountainous terrain (this means elevation). It is not easy, and some physical endurance is required. We will have lots of time for breaks along the way to the campsite location.
At the campsite, you will have some time to explore, meditate, or read while our guide prepares dinner. Or hang out with the guide and gain some local knowledge.
Day 2 | 7am | Rise and shine. It is time to get the day started. We will pack up our bags, eat breakfast and head onto the trail by 9am.
Expect a similar distance as Day 1. For the 2-day backpack trip, plan to return back to the vehicles between 2 – 3pm. However, timing always depends on the group’s ability, so do not plan activities immediately after the trip.
We want to set you up for success! Why not try it, before you buy it? On the checkout page, make sure you add Gear Rental to your purchase.
We rent tents, backpacks, sleeping bags, and more!
Uplift Adventures’ waivers are required to be signed before starting the event.
Guests must not be under the influence of alcohol or drugs, including cannabis, while out on the adventure. Uplift Adventures has the right to refuse participation if a guest is suspected under the influence. A return or compensation will not be given to the customer.
Please advise Uplift Adventures of any medical conditions or allergies prior to the event.
While we watch guidelines changing daily, weekly or monthly, we need to ensure we stay resilient to the changes and most importantly keep you safe. This might mean that we have to take stricter protocols, reduce our numbers or even cancel trips.
We've included the minimum protocols to attend an Uplift Adventures’ activity or course in our COVID-19 Updates blog post and will keep this updated if anything changes.
Due to the complexities to offering Wilderness First Aid courses, this course has a separate Cancellation Policy. Please review the Wilderness First Aid Cancellation Policy on the webpage or review the policy below.
For multiday backpacking trips, guests must cancel within 14 days for a refund. For group bookings (4+ people), must cancel 30 days prior to event for a refund. There is a $25 administration fee for cancellations.
For one-day activities and courses, guests must cancel within 48hrs for a refund. For group bookings (4+ people), must cancel 7 days prior to event for a refund.
Uplift Adventures will cancel and try to reschedule or give a refund if the weather is extreme. Examples of extreme weather include 120km continuous winds, below -25°C with wind chill, heavy snowfall warnings for the duration of our trip, and severe thunderstorms for the duration of the trip. Examples of extreme weather does not include subzero temperatures or rain.
Guests can purchase cancellation insurance through their own provider.
Wilderness First Aid Cancellation Policy
If you need to cancel your course, please let us know as soon as possible. We will require a written confirmation of your cancellation and it is best to send this via email to info@upliftadventures.ca.
COVID Guarantee
If you cannot take a course or you need to leave the course partway through due to issues related to Covid-19, we will provide you with a full credit to take the same course within 12 months. You can also transfer credit to a friend. This must be done in writing via email.
Cancellation Policy
If you cancel more than 45 days from your course start date:
- Your course fees will be returned except for a $25 administrative fee.
- If you asked to have the textbook mailed to you in advance, if it’s already been sent out, you will get a refund minus $75 ($25 registration + $50 textbooks).
If you cancel less than 45 days from the course, but more than 14 days before your course start date:
- You will get a 50% refund of your course fees.
- If you find someone to transfer your space to, we will only retain the $25 admin fee. If you received textbooks in advance, we will also retain the $50 textbook fee for a total of $75.
If you cancel 14 days or less before the course start date:
- You will not receive a refund.
- If you find someone to transfer your space to, we will only retain the $25 admin fee. If you received textbooks in advance, we will also retain the $50 textbook fee for a total of $75.
Course Cancelled by Uplift Adventures
If the course is cancelled by Uplift Adventures beyond our control, then we will give you a spot on an upcoming course. If this is not an option, then we will reimburse your course fees.
Uplift Adventures is not responsible for expenses incurred by students in preparing for a cancelled course (for example, plane tickets, hotel fees, or other travel plans associated with this course).